Terms & Conditions

Responsibility Contract

Release of Liability:
I release, discharge and hold harmless Gold State Service Dogs and any affiliated parties from any and all injury, loss, or damage to self or property, in the broadest possible sense, and I assume full liability, and shall bear all expenses for any personal injury or damages to other persons, animals, property, and, if applicable, to myself and my family members. I agree that I am fully liable and responsible for my dog’s health needs, safety, behavior, and quality of life, and will ensure that my dog has current vaccines, regular veterinarian checkups, parasite preventatives, and is kept well-groomed. I understand that Golden State Service Dogs does not provide liability insurance or pet medical coverage to clients, and that if I want such coverage, I am responsible for researching, purchasing, and maintaining such coverages from an outside licensed provider of my choice.

Mandated Reporter Responsibility:
I understand that Golden State Service Dogs will keep all my personal information confidential unless I submit a written request to release my information. However, I understand that Golden State Service Dogs’ owners/employees act as mandated reporters and if I report any information of harm to myself or others, Golden State Service Dogs will report this information to appropriate facilities immediately.

Media Release Agreement:
I give my permission to Golden State Service Dogs to use, reproduce, and/or publish photographs, videotapes, stories, or any likeness, including that of my dog(s), which may pertain to me for publicity and/or promotions. I grant Golden State Service Dogs any and all rights to said use without compensation. I release Golden State Service Dogs form any financial or legal responsibility for the use of such media relations, promotional, or educational materials.

Cancellation Policy:
For private lessons, I understand that Golden State Service Dogs has a 24-hour cancellation policy. If I need to cancel a scheduled appointment for any reason, I know to contact Golden State Service Dogs at least 24 hours in advance to re-schedule. I agree that violation of this policy may result in being charged the full cost of the scheduled session.

For group classes, I understand that GSSD has limited enrollment in their group classes and I am responsible for attending the class sessions I have signed up for. GSSD does not offer any class makeups or enrollment changes within 48 hours before a new class start date.

For all appointments/classes, I understand that I must follow the GSSD Dog Health Standards that are posted on the GSSD website, and violation of these standards will result in the immediate removal of myself and my dog from class without reimbursement or compensation.

Severe weather or other emergencies may require the cancellation of classes or private lessons by GSSD. In the event of such cancellations by GSSD, make-up classes or appointments will be offered at no additional cost.

Payments & Service Agreement:
I agree to pay the full amount of services purchased and that payment is due in full before or at my first appointment, unless I am on a pre-arranged 2-month payment plan. I agree to complete all my services within 1 year of the date purchased or I void any unused services. I understand that checks must be made out to Golden State Service Dogs and that any returned checks will result in a fee of $30.00 from GSSD on top of any fees charged by my financial institution. I understand that Golden State Service Dogs reserves the right to refuse or terminate services to any consumer at any time.

I understand that by purchasing any services, I have read and agree with the above contract.


The information on this website along with all learning and teaching materials are under copyright by Golden State Service Dogs.  Reproduction and/or distribution of any content without written permission from Golden State Service Dogs is prohibited and punishable by law.